Ethernet First Mile (EFM or Ethernet Internet) is a low cost leased line technology. It offers huge cost savings over the traditional fibre leased lines. EFM provides symmetrical bandwidth at speeds of up to 20 Mbps with no contention and as the bandwidth is not shared, it does not slow down, and remains consistent. EFM is most suitable for VOIP or VPN services especially when small business require a consistent connection to their cloud based applications or services. Because it is resilient, it is suitable for mission critical business applications.